SECURITY & TRUST
Security you can verify.
Scan & Sleep is designed to make digital Do Not Disturb simple for guests — without asking them to install an app, create an account or provide personal guest details.
THE GUEST EXPERIENCE
A QR code should never require blind trust.
When a guest scans a Scan & Sleep room QR, the QR simply directs their browser to the secure Scan & Sleep web application.
Nothing is installed on the guest's phone.
- No app download
- No guest registration
- No email or phone number required
- No payment information
- No access to contacts, photos or files
- No microphone permissions
- No hotel booking details required
The guest simply selects how long they would like Do Not Disturb to remain active.
CHECK THE URL
Always know where the QR is taking you.
Every official Scan & Sleep guest QR opens a page on the official Scan & Sleep application domain. Properties can verify the destination before placing a QR code in any room.
Official guest domain
https://app.scanandsleep.com/
Guest-facing pages use HTTPS encryption to protect information transmitted between the browser and the service.
MINIMAL BY DESIGN
The safest data is data you do not need to collect.
Scan & Sleep does not require personal guest information simply to activate Do Not Disturb. The experience is designed around the room QR and the selected privacy period rather than a guest profile.
No guest profile
Guests do not need to create a personal Scan & Sleep profile.
No guest account
There is no username, password or guest login required.
No payment data
Guests are never asked for card or payment details to activate Do Not Disturb.
Minimal information required.
BUILT-IN PROTECTION
Designed for real hospitality environments.
Security is not limited to the QR link itself. Scan & Sleep includes controls designed to protect the guest experience, the property and the service.
Unique room QR codes
Every room or unit receives its own permanent QR identity.
Protected owner access
Property management areas require authenticated owner access.
Ownership controls
Owners cannot access another owner's private property management pages.
Restricted administration
Internal administrative functions are restricted to explicitly authorized accounts.
Automatic abuse protection
Repeated unusual DND activations can trigger automatic room-level protection.
Operational safeguards
Automated controls help detect unusual DND activity and can trigger room-level protection when needed.
SECURE INFRASTRUCTURE
Built on established cloud infrastructure.
Scan & Sleep uses established cloud infrastructure and managed technology services whose security programs are independently assessed.
ISO 27001
An internationally recognized standard for information security management systems, maintained by relevant underlying infrastructure providers.
SOC 2 Type II
Independent assessment of controls relating to areas such as security, availability and confidentiality, maintained by relevant underlying infrastructure providers.
VERIFY IT YOURSELF
Don't just take our word for it.
Properties and IT teams can independently review the Scan & Sleep guest experience before placing a QR code in any room.
Check the QR destination
Confirm that the QR points to the official app.scanandsleep.com domain.
Check the secure connection
Use your browser's site information to confirm that the Scan & Sleep page is loaded using HTTPS.
Test the guest experience
Scan a room QR yourself. No app installation, guest account or payment information should be requested.
Run an independent SSL test
Your IT team can independently analyze the HTTPS/TLS configuration of app.scanandsleep.com using established SSL testing services.
Review our policies
Our Privacy Policy and Terms of Use are publicly available before a property starts using the service.
Ask our team
Properties with an IT, privacy or procurement review can contact us for additional information about the service.
FOR YOUR IT TEAM
Need a closer security review?
We understand that accommodation providers may have internal IT, privacy or procurement requirements. If your team would like additional information about Scan & Sleep's infrastructure, data handling or security controls, contact us and we will provide the relevant information available for review.
SECURITY FAQ
Common questions.
Is a Scan & Sleep QR safe to scan?
Does Scan & Sleep install anything on the guest's phone?
Does the guest need an account?
Does Scan & Sleep ask guests for payment information?
Is Scan & Sleep ISO 27001 certified?
Can our IT team review the service?
SCAN & SLEEP
Simple for guests.
Transparent for properties.
Your guests should be able to scan a room QR with confidence — and your property should be able to understand exactly what it does.
No credit card required.